NEWS:
April 09 - New Administrator Reports released Click here to read more...
Welcome to HB Learning, the comprehensive training and reference resource for people working in Housing Benefit and Council Tax Benefit. The resources available from this site include a high quality e-learning resource and an HB Alerts service.
Do you want to see why HBLearning is being used by local authorities country wide!?
Take the 3 minute tour!
The broad-ranging e-learning facility is a single resource, built around the requirements of both the New Starter and the Existing Practitioner
New starter training – accessible and engaging
Menu-based, easy-to-use training material designed to take new starters in HB and CTB from understanding benefit types and eligibility through to calculating benefits. Case studies put claim scenarios in to context and a tutorial ensures that course content is understood.
Experienced practitioners – knowledge resource and refresher
In-depth reference library for more experienced claims practitioners covering everything from managing overpayments through to fraud investigation and prosecution and regularly updated with the most recent changes in HB and CTB legislation.
Legislative changes - stay current
The HB Alerts service is the ideal way to augment the e-learning.
An e-mail alerts service bringing you the very latest updates and changes to legislation along with incisive commentary and interpretation of the new rules. This service remains free to all local authorities so register now to start receiving your Alerts.
HB Learning News
Course Update
The HBLearning courseware has now been fully updated to reflect the latest changes including the April 2009 uprating amendments. All examples and quizzes now include the 2009/10 data so that your staff are trained on the most up to date information. More...
New Administrator Reports released
Two new reports have now been released to provide LA administrators with additional information relating to the use of the HBLearning system and the progress of all users in the quizzes. More...
Course Administration
Do you want to see how HBLearning can help your organisation? It is now possible to register as an E-learning course administrator. As an administrator you can set up and monitor groups of users. More...
